Using SWP, SW, or SNB with Windows Vista or Windows 7/8/10
Version: 5.x - Scientific WorkPlace, Scientific Word, & Scientific Notebook
Although SWP, SW, and SNB run under Windows Vista and Windows 7, Window 8, or Windows 10, you may encounter occasional difficulties depending on your version of the program.
Version 5.x of SWP, SW, and SNB
We have encountered these issues with Version 5.x.
Font issues after Windows 10 Creator update
A Windows 10 Creator update changed the way fonts are installed. Indications of problems include Calligraphic and Blackboard Bold characters not appearing correctly in the edit window, and text not appearing in the TrueTeX Previewer.
The following steps can correct the problems.
Use File Explorer to navigate to the directory TCITeX\fonts\truetype below where SW is installed (c:\sw55 for Scientific Word or c:\swp55 for Scientific WorkPlace). Highlight all the .ttf files in the directory. Right click and select Install from the menu that appears. You may get a dialog that says a font is already installed; reply Yes to replace the existing font and turn on the check box to do this for all remaining items. Repeat the steps in the directory TCITeX\fonts\truetype\eurosym.
See Font problems after Windows 10 update for further information on this issue.
Note: This issue has been addressed by the install program used for Version 5.5 Build 2960. If you used the Build 2960 install you will not see the startup message referenced in this section.
Because Vista's security provisions prevent our programs from updating the system registry, you may get this message when you try to start SWP, SW, or SNB:
Failed to update system registry. Need permission to add?
You can safely ignore the message. Choose OK and continue working.
If you don't want to see the message each time, run the program one time as Administrator to update the registry and turn off the messages:
1. Right-click the SWP, SW, or SNB program shortcut on the Desktop.
2. Select Run as administrator, providing the password your system uses.
3. Exit the program.
4. Start the program normally, and the message will no longer appear.
Ligature issues with OpenType fonts
Note: The font issues referenced in this section have been addressed by Build 2960. If you have an earlier build of Version 5.5 you can apply the patch update. See Patch update 2960 for Version 5.5.
Because OpenType fonts in Windows Vista do not strictly follow the OpenType standard for the Windows Glyph List, you may notice ligature problems when you compile a DVI or PDF document.
In DVI documents
If your document uses the Times package, instances of the fi ligature do not preview or print correctly in TrueTeX. The .tex and .dvi files produced are correct and unaffected.
You can resolve the problem:
In PDF documents
The updated file winfonts.map seems to fix the problem when compiling for PDF.
The Windows Help (WinHlp32.exe) program is not included in Windows Vista. This means that help is not accessible for several ancillary programs, including the SW Document Manager program, MuPAD's VCAM application (SWP and SNB), and TrueTeX (SW and SWP). Microsoft does offer the Windows Help program (WinHlp32.exe) for Windows Vista as a download. See Microsoft Knowledge Base article 917607 for further explanation and a download link.
100% CPU Usage
Any time the cursor is in an edit window that allows entering mathematics, CPU usage jumps to 100%. The edit windows that allow mathematics include the main document window and other windows like the Search or the Special Appearance field of the Index Entry dialog.
We have attempted to track down the problem, but have been unsuccessful. We believe the problem is at a low level in the Vista or Windows 7 operating system, but we have not been able to find an exact location for the cause of the problem. We are unable to resolve this problem.
The problem is unchanged when using Vista Service Pack 1, Service Pack 2 or Windows 7. If a multi-CPU processor is used, the effect seems to be spread across all processors. With multiple core processors, CPU usage seems to be spread across the available cores. For example, with a quad-core processor CPU usage jumps to about 25% when the cursor is in an SW edit window.
Customer suggested work around: A customer discovered the work around of using Windows XP mode under Windows 7. The customer described this is a relatively comfortable way to circumvent the problem. The first part of the work around is to install Windows XP Mode with Virtual PC and then install SWP into the Windows XP virtual machine. When SW is run in this environment under Windows 7 the CPU load is back to normal.
The wmf2eps program
Additional files are needed to install the wmf2eps printer driver when using Windows Vista or Windows 7. The wmf2eps home page now includes the additional files. The new files and steps to use the files are included in a self-extracting download file.
To add the needed files:
Older versions of the program
See the above information regarding Windows help and 100% CPU usage. Version 2.5 uses only Windows help. No other issues have been noticed with Version 2.5.
Last revision 08/30/2017
This document was created with Scientific WorkPlace.