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Document 745
Updating a trial license to a permanent license without reinstalling
Version: 5.5 - Scientific WorkPlace, Scientific Word, & Scientific
Notebook
When you purchase a permanent fixed license after installing and registering a
trial version of the same software, it is not necessary to reinstall the
software. You can replace the trial serial number with your permanent serial
number and then install a permanent license, even if the trial period has
expired. This procedure can only be used if you purchased the same program
that you had installed as a trial. If you used the Scientific WorkPlace trial
but purchased Scientific Word (or any other combination), then you must
uninstall the trial program and install the purchased program.
Update procedure
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Change the serial number entered when the software was installed.
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Launch the software (SWP, SW. or SNB).
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From the Help menu, choose
System Features
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Choose Change Serial Number next to the current
serial number.
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Enter the new serial number.
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Choose OK to close the Enter New Serial Number
dialog.
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Choose OK to close the System Features dialog
box.
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Register the new serial number.
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From the Help menu choose
Register.
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If the computer has an active Internet connection, select the option
By an automated web service. Otherwise, select
the registration method that best suits your situation.
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Follow the prompts to complete the registration.
NOTE: If you have a satellite serial number from a school or
organization site license, your license will be emailed to the site license
administrator at your institution, who will forward it to you once it is
approved. A message will inform you of this procedure when the registration is
completed and will include the email address of your site administrator. The
email you receive from your site administrator includes instructions for
completing the licensing.
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Verify that the new license is in use.
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Exit the software.
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Start the software.
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From the Help menu, choose
System Features
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Inspect the dialog. There should be a long list of features marked as
Available showing that you have a valid license installed. If there are only
three items, a valid license is not available and the program is running in
viewer mode.
What to do if the procedure fails
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The license file may have information in it that is confusing the system.
Delete the file license.lic in the
Licenses directory below where the program is
installed and then try the update procedure again. The default install
directory for Scientific WorkPlace is c:\swp55,
for Scientific Word it is c:\sw55, and for
Scientific Notebook it is c:\Program Files\Scientific
Notebook.
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If the licensing still fails after the second try, locate the files
register55.txt from the install directory and
license.lic from the
Licenses directory and sent them as attachments to
support@mackichan.com
along with a short description of the problem. The file
register55.txt is created during the registration.
See also
Added 7/30/09
This document was created with Scientific WorkPlace.
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