Document 39

Error: Unhandled Exception

Version: 2.5 - Scientific WorkPlace & Scientific Word

Q. I got an "Unhandled Exception" message when I closed the previewer. I had to reboot my system. Do you know what happened

A. Several users who have installed SW version 2.5 on Windows 3.1x systems have reported this situation, which occurs soon after SW is installed. The problem is caused by having two copies of the Previewer open at the same time. We suspect that you previewed a document and then returned to SW without exiting the Previewer, previewed again (thus opening a second Previewer), and then exited the second Previewer correctly. As you discovered, rebooting solves the problem.

Error: Unhandled Exception

Version: 2.5 - Scientific WorkPlace & Scientific Word

Problem

Closing the previewer causes this error message:

Unhandled Exception

and forces a system reboot.

Explanation

Several users who have installed SW version 2.5 on Windows 3.1x systems have reported this situation, which occurs soon after SW is installed. The problem is caused by having two copies of the Previewer open at the same time, as when you preview a document and then return to SW without exiting the Previewer, preview again (thus opening a second Previewer), and then exit the second Previewer correctly.

Solution

Reboot the system to solve the problem.

Added 07/31/96

This document was created with Scientific WorkPlace.