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These Forums and Mailing lists provide answers to many frequently asked
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Support staff, or contact Technical Support by phone or email MondayFriday between 7:30
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When you contact us, please provide this information:
Your product serial number
The version number of your Operating System and the version number of the MacKichan Software
product that you're using
The type of hardware you're using, including network hardware
A description of what happened when the problem occurred
The exact wording of any messages that appeared on your computer screen
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