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Document 307

Greek and other characters do not display properly using File/Preview

Version: 3.x - Scientific WorkPlace, Scientific Word, & Scientific Notebook

Problem

Greek letters and some other characters do not appear correctly after selecting Preview from the File menu. The characters are correct in the SWP/SW edit windows and also when using Typeset/Preview or Typeset/Print.

Explanation

When you select File/Preview, SWP/SW must query the installed print driver in order to properly render the print preview image. The print driver is not providing the correct characters.

Solution

Change the print driver settings. From the Windows Start menu, select Settings and then Printers. Right click the printer icon and select Properties. In the dialog that comes up, select the Fonts tab. In the dialog that is then presented, select Print Fonts as Graphics.

In one particular case, the printer in use was a Hewlett-Packard LaserJet 6M. The problem did not appear until the customer updated from Windows 95 to Windows 98. The default printer setting changed with the new print driver.

See also

Revised 06/13/02

This document was created with Scientific WorkPlace.



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