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Document 4

Error messages for Version 2.x

Version: 2.x - Scientific WorkPlace & Scientific Word


Error message

CANNOT FIND SWP-SEE.DLL.

Meaning

SW contains several files that contain bitmap images of different screen resolutions. One of these files is swp-see.dll. Apparently, SW can't find it. However, you can easily substitute another bitmap image file for swp-see.dll and SW will work just fine.

Revised 07/31/96


Error message

CANNOT OPEN DVI FILE my.dvi.

Meaning

The Previewer can't find the file you want to preview, probably because there is a space in the name of the file or one of its directories. Make sure you name your files and directories according to these constraints:

  • Limit the file name to eight characters.

  • Avoid using spaces in the file name.

  • Avoid using in the name characters that have meaning on other platforms and for other software. These characters include the following: / & $ # _ ^% " ' { } @

Added 08/14/96


Error message

CANNOT OPEN FILE x:\swp25\tex\winsub.ini.

Meaning

Apparently, the installation program was unable to change this instance of x, the letter we use to designate an unknown drive, to the letter designating the drive on which you chose to install SW. You need to make a small change to the truetex.ini file, then things will work properly.

Added 04/03/96


Error message

DOS ERROR 21.

Meaning

This error indicates that there is a memory allocation problem. We've been trying to solve this one for a long time, and we've just learned that it's caused by a problem in Win32s. The new version of Win32s, version 1.3c, corrects the situation. If you replace Win32s, SW should work properly on your Windows 3.1 system.

Added 04/03/96


Error message

ERROR: C DRIVE NOT AVAILABLE

Meaning

There's a conflict on your system between two files, share.exe, which is installed by Windows, and vshare.386, which is installed by SW. SW installs vshare.386 in the system.ini file, but doesn't check to see if share.exe is already in the autoexec.bat or the config.sys file. If the file is already there, the SW installation program doesn't remove it, so it's possible that you might have two share programs trying to run at the same time. You need to remove share.exe from your autoexec.bat and config.sys files, then reboot your computer.

Added 04/17/96


Error message

Failed to find LATEXLib

Meaning

The system doesn't have enough memory to run Scientific Word 2.5 for the Power Macintosh. We recommend that you turn on virtual memory and have at least 16 Mb of free memory space available for Scientific Word to use. Normally, this will mean allocating at least 24 Mb of virtual memory space.

Added 08/07/96


Error message

Failed to set a Temporary Directory. SW can not run without a Temporary Directory.

Meaning

Either you have tried to run the program directly off the CD without running the Installer, or you have installed the software into a folder or onto a disk whose name contains one of these illegal characters: \ " / <> \ [ = ] ; : , * ?

Rename the folder with a name that doesn't contain an illegal character.

Added 08/07/96


Error message

Failed to update the system registry. Please try using REGEDIT.

Meaning

This error occurs on Windows NT systems. The system registry is a replacement for win.ini, system.ini and the .ini files for individual programs. The installation programs and User Setup functions for many applications often work directly with the registry. SW doesn't use the system registry. Where you used to edit .ini files using an ASCII editor or SYSEDIT, you now use REGEDT32 in Windows NT.

Added 04/17/96


Error message

Message sequence:

GROWSTUB

An error has occurred in your application.

APPLICATION ERROR

GROWSTUB caused a General Protection Fault

in module POINTER.DLL

at 0001:0FB8

Meaning

This sequence of errors is caused by a conflict between two Microsoft programs, Win32s and POINTER.EXE, which provides for enhanced mouse behavior and enlarged pointers when the mouse is moving. You can avoid this sequence of errors if you disable POINTER.EXE by removing all references to it from your win.ini file or by installing an updated version of POINTER.DLL. The update is available as a self-extracting archive file called HD1061.EXE from Microsoft's ftp site. The update is also available by ftp from the MacKichan Software, Inc. ftp site.

Added 04/10/96


Error message

! LaTeX Error : Too many unprocessed floats.

Meaning

The LaTeX compiler limits the size of the buffer available for temporarily holding floating objects in an SW document. If a floating object in a document doesn't 'stick' on the correct page, no subsequent floating object can be placed, thus the buffer is quickly filled with floating objects whose placement hasn't been determined. We can suggest several ways to resolve the problem.

Added 07/17/96


Error message

tex.pool truncated to tex.poo.

Meaning

The installation program for SW 2.01 failed to install Microsoft Win32s. You need to edit your config.sys file, then reinstall Win32s. See the instructions.

Added 04/10/96


Error message

Unable to start initex32 &amp;latex2e

c:/sw20/docs/boston.tex (e.g.)

Error Code 2

Meaning

You've probably installed another application that uses an older version of Win32s that doesn't work with our software. You can solve the problem two ways. Either uninstall and reinstall Win32s from your SW installation diskettes or use an ascii editor to modify the .ini file in your sw20 directory.

Added 04/10/96


Error message

Unable to initialize translator LATEXLib.

Meaning

The system doesn't have enough memory to run Scientific Word 2.5 for the Power Macintosh. We recommend that you turn on virtual memory and have at least 16 Mb of free memory space available for Scientific Word to use. Normally, this will mean allocating at least 24 Mb of virtual memory space.

Added 08/07/96


Error message

Unhandled Exception

Meaning

Several users who have installed SW version 2.5 on Windows 3.1x systems have reported this situation, which occurs soon after SW is installed. The problem is caused by having two copies of the Previewer open at the same time. We suspect that you previewed a document and then returned to SW without exiting the Previewer, previewed again (thus opening a second Previewer), and then exited the second Previewer correctly. Rebooting solves the problem.


Error message

VMPCD missing

Meaning

This happens sometimes under the OS/2 Warp program. We suggest you reinstall Win32s.

Last revised 02/21/06

This document was created with Scientific WorkPlace.



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